A black screen or a 'Can't Play This Stream' error usually points to a problem with your stream, device, or internet connection. Try the steps below in order. If you're watching in 4K, go to the 4K section.

Steps for HD Streams

1. Check the Status Updates page for an outage
2. Change to another channel, then switch back
3. Select Account from your profile name from the menu; select Sign Out, then log in again
4. Fully close the Fubo app, then reopen it
5. Restart your streaming device or computer
6. If the issue continues, unplug the device from power for one minute, then plug it back in
7. Uninstall and reinstall the Fubo app on your device
8. Try Fubo on another device, such as a mobile device or computer
9. Check that your internet speeds meet Fubo requirements
10. Unplug your WiFi router or cable modem for one minute, plug it back in, and wait for your network to reconnect; try Fubo again

Steps for 4K Streams

1. Check the list of 4K-compatible devices to confirm yours is supported
2. If your device isn't supported, try a device that is in the list (if available)
3. If you don't have a compatible device, watch the HD version of the event
4. Find the same event on your Guide, Home, or Sports screen without the 4K logo