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Fix An Issue

  • The time on my Smart TV is wrong; what can I do?
  • Receiving a message: We're unable to play this content
  • I'm seeing a black screen or a "Can't Play This Stream" error when watching Fubo; what can I do?
  • My audio and video are out of sync
  • How do I clear my cache?
  • I can't find the Fubo app to install it on my device
  • Receiving a message: Sorry, your streaming device isn't compatible to play this video
  • I'm having a problem verifying my email address when creating my account
  • Receiving a message: You have too many TV devices streaming in different location
  • Receiving a message: Your current video setup is not permitted
  • Receiving a message: Your IP address cannot be used to access Fubo content
  • I can't sign in to my Fubo app
  • I see a green screen when trying to watch 4K on Apple TV
  • My stream keeps buffering/I see a continuous spinning wheel when trying to stream
  • The colors don't look right when streaming 4K content
  • Receiving a message: Too many devices in use
  • Common Troubleshooting Steps
  • Troubleshooting your browser
  • What happened to my Cloud DVR recordings?
  • Why isn't the quality of my video HD?
  • Troubleshooting streaming issues on your Apple TV
  • I'm having trouble logging in to my account/I forgot my password
  • I don't remember the e-mail address I used for my account
  • How do I adjust the time on my Fubo app?

Fubo is the leading sports-first live TV streaming platform operating in Canada, the U.S., France and Spain. In Canada, Fubo has become the premier soccer streaming platform with local and international top-tier soccer content along with a growing offering of linear sports and entertainment channels. Cord cutters can stream Fubo on mobile and connected TV devices, or on the web, at the fraction of the cost of a cable TV subscription.

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