Fix An Issue
- Receiving a message: We're unable to play this content
- I'm seeing a black screen or a "Can't Play This Stream" error when watching Fubo; what can I do?
- My audio and video are out of sync
- How do I clear my cache?
- I can't find the Fubo app to install it on my device
- Receiving a message: Sorry, your streaming device isn't compatible to play this video
- I'm having a problem verifying my email address when creating my account
- Receiving a message: You have too many TV devices streaming in different location
- Receiving a message: Your current video setup is not permitted
- Receiving a message: Your IP address cannot be used to access Fubo content
- I can't sign in to my Fubo app
- I see a green screen when trying to watch 4K on Apple TV
- My stream keeps buffering/I see a continuous spinning wheel when trying to stream
- The colors don't look right when streaming 4K content
- Receiving a message: Too many devices in use
- Common Troubleshooting Steps
- Troubleshooting your browser
- What happened to my recordings?
- Why isn't the quality of my video HD?
- Troubleshooting streaming issues on your Apple TV
- I'm having trouble logging in to my account/I forgot my password
- I don't remember the e-mail address I used for my account
- How do I adjust the time on my Fubo app?