Overview
If you receive a “Too Many Devices In Use” message while streaming on Fubo, this may indicate that you’re attempting to stream from more devices or locations than allowed. Read below for details on how to resolve this issue:
Why You’re Seeing This Message
This error may appear due to one of the following reasons:
- Device Limit Exceeded: You are streaming from more devices than your Fubo subscription allows
- Location Restriction on TV Devices: Streaming is occurring on multiple TV devices (Apple TV, Roku, Amazon Fire TV, etc.) from different locations
-
Broadcaster-Specific Limits: Certain channels limit simultaneous streams per account
- Showtime and Univision Networks: Maximum of 5 devices
- NFL Network: Maximum of 3 devices
Steps to Resolve “Too Many Devices In Use” Error
- Confirm Device Usage with Others: If others have access to your account, confirm they aren’t actively streaming, as multiple streams may trigger the error.
- Sign Out on Unused Devices: Sign out of Fubo on any device not in use. Go to Account or Profile, then select Sign Out.
- Remove Unfamiliar Devices with Device Manager: Select Device Manager on your Fubo account page to remove any devices that aren’t in use or that you don’t recognize.
- Fully Close the App on Mobile Devices: On phones or tablets, merely switching screens or locking your device may not end the stream. Close the Fubo app from the Recent Apps menu to ensure it stops using data.
- Check for Open Browser Tabs: If streaming via a web browser, check other tabs to ensure no other Fubo streams are active.
- Change Your Password (if needed): If you suspect unauthorized access, change your password to secure your account.
- Contact Support: If the error persists, contact Fubo support with details about the devices and locations you are streaming from.
Frequently Asked Questions (FAQs)
How many devices can I stream on at once?
Device limits depend on your subscription. Refer to Fubo’s device streaming policy for specific details.
What if I still see the error after following all steps?
If the issue continues, contact FuboTV support with information on your current streaming devices.
How do I sign out of the Fubo app?
Navigate to Account or Profile, select Sign Out.
How can I identify if an unauthorized user is on my account?
Check recent device usage using Device Manager and consider changing your password to secure your account.
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