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How do I use the Apple TV remote?

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Overview

If you signed up for the Fubo Apple TV 4K offer, your device came with a Fubo-branded remote. Use this guide for help with pairing the remote, or to fix common problems.

👉 Need help with a Siri Remote or standard Apple TV Remote? See the Apple Support remote guide.

The Fubo-branded remote that users will receive along with an Apple TV 4K device when signing up for the Apple TV 4K offer

 

Setting Up Your Apple TV Remote

How do I pair my Apple TV remote?

Insert new batteries in the remote before you start.

  1. Plug an HDMI cable into your Apple TV 4K and your TV
  2. Set your TV to the correct input
  3. Plug the power cord into the device and an outlet
  4. Stand close to the Apple TV 4K and press a few buttons on the remote
  5. Look for a prompt in the upper-right corner of your TV screen
  6. Follow the on-screen instructions to finish pairing

Use your Apple TV remote to control the Volume, Mute, and Power of your TV or receiver

If your TV or receiver supports HDMI-CEC, your Apple TV 4K uses the HDMI connection, allowing it to be controlled by your Apple TV remote.

  1. From the Apple TV Home screen, select 'Settings'
  2. Select 'Remotes and Devices'
  3. Set 'Control TVs and Receivers' to ON

Troubleshooting Your Apple TV Remote

Basic Troubleshooting

If you're experiencing any issues with your Apple TV remote, try these general troubleshooting steps, or read below for solutions to more specific issues:

  1. Make sure batteries are properly inserted and working - replace if needed
  2. Check for any obstructions between the remote and the Apple TV 4K
  3. Restart your Apple TV 4K by unplugging it from power for 10 seconds, then plugging it back in
  4. Un-pair and re-pair the remote
  5. Try pairing the remote to another device to see if the issue is with the remote or the Apple TV 4K

My Apple TV remote won’t pair with my Apple TV 4K

  1. With your remote, stand close to your Apple TV 4K, and try pressing a few buttons on the remote
  2. A prompt should appear in the upper-right of the screen
  3. If you don’t see the prompt, hold down the Menu and Volume Up (+) buttons for 5 seconds
  4. Once the prompt appears, hold the remote close to the Apple TV 4K and it should pair automatically

My Apple TV remote won’t control the volume of my sound bar, receiver, or TV

If you have the original remote for your sound bar, receiver, or TV, you can use the Learning function of the Apple TV 4K device:

  1. From the Apple TV 4K Home screen, select Settings
  2. Next, choose Remotes and Devices
  3. Finally, select Volume Control, and then Learn New Device
  4. Point the original remote toward your Apple TV 4K, and press the Volume Up, Volume Down, and Mute buttons
  5. These settings will be transferred to the Apple TV remote
  6. You may need to restart your Apple TV 4K for these changes to take effect

How do I restart my Apple TV 4K?

  1. From the Home screen, select 'Settings'
  2. Select 'System'
  3. Select 'Restart'

Do the channel Up/Down buttons work?

My remote doesn’t work at all or was damaged during shipping

  • Make sure that new batteries are inserted in your remote; 
  • If the remote still doesn't work, select 'Contact Us' at the bottom of this page
  • If your device arrived damaged, such as a cracked case or missing buttons, select 'Contact Us' at the bottom of the page
  • 💡 Pro tip: If you have a compatible iOS device (iPhone or iPad), you can temporarily use your device as a remote by setting up access through Control Center

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