Overview

VPNs, or Virtual Private Networks, prevent us from accurately verifying your geographic location. In order to stream using Fubo, you'll need to disable them.

If you see the following message on your Fubo Home screen, we have detected that you are connecting to Fubo using a VPN or other proxy service:

Your IP address cannot be used to access Fubo content.

If you are using a VPN or other kind of proxy service, please disable it.

If you have any questions, please contact Customer Care.

If you don't see this message, you may notice a black screen when launching the Fubo app, or your My Account page may appear without displaying any information.

If you’re not using a VPN to watch Fubo, you may also see this message if you're using a program to browse the web anonymously.  

What is a VPN?

A Virtual Private Network is used to add security and privacy to a network.

I'm not using a VPN

Are you using your work computer to watch Fubo?

• Many companies use Virtual Private Networks (VPNs) or Virtual Private Servers (VPS) to monitor and protect internet traffic from their employees. This may cause us to not be able to accurately determine your location and we are therefore required to block you from viewing Fubo.
• If you are having trouble watching Fubo while using your work computer, contact your company’s technical support for help.  

Do you have ad-blockers or other programs installed that encrypt or enable anonymous browsing?

• Certain programs used to secure your online activities can sometimes appear to us as an anonymous proxy. This may cause your location to also appear as anonymous.
• You may need to temporarily disable these programs, or add fubo.tv to an exception list to watch Fubo. For instructions to do so, you'll need to seek help from these services directly.