A cache is a storage space for temporary files that allow apps to load more efficiently.
If the Fubo app freezes, buffers, or responds slowly, clearing the cache can help.
Select your device below to see the steps for clearing the cache:
-
From the Fire TV menu, select
'Settings<'> - Go to 'Applications'
- Go to 'Manage Installed Applications'
- Select 'Fubo'
- Select 'Clear Cache'
Note: Steps may vary depending on your device manufacturer
- From the device home screen, open the 'Settings'
- Tap the 'Storage' heading to open its settings page
- Tap 'Other Apps' to see a list of your installed apps
- Find Fubo and tap its listing
- Tap the 'Clear Cache' button
Note: Steps may vary depending on your device manufacturer
- From the Android TV Home screen, go to 'Settings'
- Choose 'Apps ' > See All Apps
- Select Fubo
- Select 'Clear Cache > OK'
- If the issue persists, select 'Clear Data > OK'
Apple recommends uninstalling and reinstalling apps to clear cache and data.
Chrome
- At the top right of your browser window, select 'More' (three vertical dots)
- Highlight More Tools, then select 'Clear browsing data'
- Choose a time range. To delete everything, select 'All time'
- Check the boxes next to 'Cookies and other site data' and 'Cached images and files'
- Select 'Clear data'
Edge
- At the top right of the browser window, select 'Settings and more' (three horizontal dots)
- Choose 'Settings', then 'Privacy and services'
- Under 'Clear browsing data', select 'Choose what to clear'
- Choose a time range from the Time range drop-down
- Select what types of data you want to clear
- Select 'Clear now'
Firefox
- Click the menu button (three lines) and select 'Preferences'
- Select 'Privacy & Security'
- Under 'Cookies & Site Data', choose 'Clear Data'
- Make sure the box next to 'Cached Web Content' is checked
- Click 'Clear'
Safari
- In the menu bar (top left) of your Safari browser window, click 'History'
- Choose 'Clear History'
- Choose a time frame from the drop-down
- Select 'Clear History'
For Chromecast with Google TV, follow the steps below. For older Chromecast devices, follow the steps for the device you’re casting from to clear cache.
- From the Google TV home screen, select the user profile icon, then select 'Settings'
- Select 'Apps', then 'See All Apps'
- Choose Fubo
- Select 'Clear cache', then 'OK'
- Press the 'Home' button on your remote
- Choose 'Network' from the options
- Hit the 'Clear' 'Internet Memory' button
Apple recommends uninstalling and reinstalling apps to clear cache and data.
LG recommends uninstalling and reinstalling apps to remove cached files and data.
Cache on Roku devices is automatically cleared whenever your device is restarted. To perform a system restart:
- Choose 'Settings' from the Roku home screen
- Select 'System' > 'Power' > 'System Restart'
- Your Roku device will automatically restart
To clear the cache manually:
- On the Roku home screen, make sure 'Home' is highlighted
- Press the following remote buttons consecutively:
- Press 'Home' 5x
- Press 'Up' once
- Press 'Rewind' 2x
- Press 'Fast Forward' 2x
- Wait for approximately 15-30 seconds; the Roku device will clear cached files and data then automatically restart
Note: The steps shown below are for 2020 or newer Samsung Smart TV models.
- Press the Home button on the remote
- Open 'Settings'
- Navigate to 'Device Care'
- Select 'Manage Storage'
- Select the Fubo app
- Select 'View Details'
- Choose 'Clear Data'
- Choose 'Clear Cache'
- Select 'Close'
If the steps shown are unavailable on your TV, a hard reset of the TV should clear the cache
- With the remote: Hold down the Power button for (about) five seconds until the TV turns off and on again.
- With the plug: Unplug your TV from the wall outlet or surge protector. Leave it unplugged for 30 seconds, then plug back in and power on the TV
Vizio recommends power cycling your TV to help with technical issues. To do this:
- Unplug the power cord from the back of the TV or the outlet
- Hold the power button on the side of the TV down for 3-5 seconds
- Reconnect the power cord and turn on your TV
Some TV models can also be power cycled from the menu. To do this, press the menu button on your TV remote and choose System > Reset & Admin > Soft Power Cycle. Your TV will power off and restart.
- Select 'My Games and Apps' from the XBOX home menu
- Choose 'Apps'
- Highlight the Fubo app
- Press the Menu button on the XBOX controller (three parallel lines) to bring up 'More Options'
- Select 'Manage App', then clear the Saved data
Still having trouble?
If the app still freezes or buffers after you clear the cache, select 'Contact Us' at the bottom of this page.