Overview
We know it’s important to feel confident about the emails you receive. If you’re ever unsure whether a message is really from Fubo, this guide will help you verify it and spot potential phishing attempts.
🤔 How do I Confirm if an Email is Really From Fubo?
Legitimate Fubo communications will only come from our official company domains, such as:
- noreply@fubo.tv
- stream@newsletters.fubo.tv
- sports@newsletters.fubo.tv
- canada@newsletters.fubo.tv
- transactional@fubo.fubo.tv
- support@fubo.tv
📍Be cautious of public domains like Gmail, Yahoo or Outlook.
🚩 What Should I Keep an Eye Out For?
Requests for sensitive information
Fubo will never ask for personal information such as:
- Your password
- Your full credit card number
- Your Social Security number
Suspicious links
Hover over links (without clicking) to preview the URL. The destination URL will appear in the bottom corner of your browser. If the link doesn't clearly match our official website domain, don’t click it.
Some things to keep an eye out for:
- Typos in the domain: fub0.tv instead of fubo.tv
- Subdomain spoofing: https://login.fubo.tv.secure-update.com (fubo.tv is real; the rest is a subdomain controlled by a phisher)
- Top-level variations: fubo.net instead of fubo.tv
If you’re not sure, instead of clicking on links in the email:
- Open a new browser or tab
- Go directly to fubo.tv/account to log in
- You’ll typically see related notifications in your account prompting you to make any necessary updates
Poor spelling or formatting
While not always the case, many phishing emails contain:
- Awkward grammar
- Inconsistent branding
- Blurry logos
- Unusual formatting
🙋 What Should I do if I Think an Email is Phishing?
If you’re unsure:
- Don’t click any links
- Don’t download attachments
- Delete the message
👉 If you already clicked a suspicious link, we recommend changing your account password immediately.
🤷♂️ Still Unsure?
When in doubt, contact us directly through our official website or app. We’re always happy to help confirm whether a message is legitimate.