If you are receiving a message that your card has been declined or rejected while signing up or attempting to update your card on file, a number of potential causes exist.
The most common reasons include:
- In order to sign up for Fubo or update your card on file, our systems will make a temporary authorization of $1 to ensure the account is active and funds are available
- This temporary authorization is released immediately
- If there is less than $1 available in the account linked to your card when this authorization is attempted, you will receive a decline message
Blocked for security reasons
- There could be a block placed on your card, contact your bank or financial institution for more information
What can I do if my card is declined or rejected?
Our Virtual Assistant can help with determining why your card was declined, and point you in the right direction for assistance.
To get started, click here.