Game On! fuboTV is running smoothly!
| Service | Status |
| Account Creation & Management | Operational |
| Streaming |
Operational |
| Customer Support | Operational |
We're aware of the following issues that may be impacting select customers. Our teams are actively working on fixes for these issues; there is no need to contact us.
Scroll down to view details on prior incidents.
The error message "Your current video setup is not permitted" is displayed when our systems detect an incompatible video setup that does not support the digital rights management requirements of the content owner (channel). These errors can occur when:
- You are using an external monitor connected to your computer
- Your HDMI cable or monitor is not compatible with the HDCP 2.2 standard
- You are watching select programming on a first-generation Amazon Fire TV or various Android Mobile/TV devices
For more information on this error and to see available troubleshooting, visit this article.
Check below for details on previous service disruptions in the past 30 days. If you are still experiencing an issue listed here, try the suggested workaround (if available), or contact us for more assistance.
[7-Dec, 2022]
| Issue |
|
Resolved [3:50 PM ET] We are investigating an issue that may affect your ability to create a new account or sign in to an existing account. We are working to resolve this issue as quickly as possible. Unfortunately, our agents are also unable to create a new account for you at this time. We will update this page when we know more. Identified [3:30 PM ET] |
[21-Nov, 2022]
| Issue |
|
Resolved [6:50 PM ET] We are investigating an outage affecting access and streaming on the fubo.tv website and the fuboTV app on all devices. We are working to resolve this issue as quickly as possible.
We will update this page if and when we know more. |
[1-Nov, 2022]
| Issue |
|
Resolved [11:40 AM ET] We are investigating an issue affecting streaming on all channels. We are working to solve this issue as quickly as possible. We will update this page when we know more. Identified [10:55 AM ET] |
[26-Oct, 2022]
| Issue |
|
Resolved [8:00 PM ET] [7:30 PM ET] We are aware of an issue causing some users on Android TV, Android Mobile/Tablet, and Amazon Fire TV devices to be logged out. We are investigating the issue and hope to have it resolved shortly. Identified [7:00 PM ET] |