fuboTV Status

Resolved [3:05 PM ET]

We are investigating an issue that may affect your ability to create a new account. We are working to resolve this issue as quickly as possible.

Unfortunately, our agents are also unable to create a new account for you at this time.

We will update this page when we know more.

Identified [1:40 PM ET]

Resolved [5:30 PM ET]

We are investigating an outage affecting access and streaming on the fubo.tv website and the fuboTV app on all devices. We are working to resolve this issue as quickly as possible.

We will update this page if and when we know more.

In the meantime, you can watch using your fuboTV login on these channels’ websites/TV everywhere apps.

[Update - 5:10 PM ET]

Streaming should now be restored. We are continuing to monitor.

Identified [4:00 PM ET]

Resolved [7:30 PM ET]

We are investigating an issue affecting the streaming of some channels on fuboTV. We are working to solve this issue as quickly as possible. Impacted channels include:

• ABC
• Disney channels
• ESPN channel
• SHOWTIME
• And possibly others

We have identified that this issue is a problem with the video source, which sends channel feeds to FuboTV and other streaming TV providers. We are working with our partners to resolve this issue as quickly as possible.

Identified [6:00 PM ET]

Resolved [1:35 PM ET]

We are investigating an issue affecting streaming on all channels. We are working to solve this issue as quickly as possible

• This issue is primarily impacting users on the west coast

[Update]

The issue appears to be resolved. If you are still experiencing general playback issues, please try power cycling your device.

Identified [1:20 PM ET]

Resolved [11:25 AM ET]

We are investigating an issue affecting streaming on all channels. We are working to solve this issue as quickly as possible.

• This issue is primarily impacting users in southern parts of the United States

We will update this page when we know more.

Identified [10:00 AM ET]

Resolved

We are receiving reports that some customers may be experiencing an issue where the FuboTV app does not launch on their devices.

We are continuing to investigate the root cause of this issue and have determined it may be related to certain traffic filtering for firewall settings.

If you are experiencing an issue like the one described above, please try the following steps to confirm:

• Visit the fubo.tv website and sign in to your account; do you experience any errors?
• Launch the FuboTV app from a device connected to cellular data; are you able to stream content?

If you're able to launch the FuboTV app and stream from cellular data but not from your home internet, please try updating the following settings:

Some symptoms of this can include being unable to launch the app (infinite spinner on some connected devices), a no internet connection message (on some connected device/mobile), a block screen that looks like it came from an internet filter app (on chrome browser), an SSL protocol error message (on chrome browser). We should note some devices on the same wifi connection can work due to them using a different DNS connection.

Some users have mentioned they use a POD, a kind of wifi extender, and it uses  the Plume internet filter app mentioned below.

• If you use a traffic filtering service such as Fidium or Plume, ensure the fubo.tv domain is unblocked
  • For additional help with Plume, go here 
  • For additional help with Fidium, go here
  • For additional help with xfinity/comcast go here 
  • security edge and comcast business accounts - contact your ISP
• In your internet router's settings, find the setting for blocked domains; if fubo.tv is on this list, remove it
• Similarly, if there is a list of allowed or whitelisted domains, add fubo.tv to this list
  
  • For most routers, you can access your settings by opening a web browser and entering 192.168.1.1 in the address bar, or by utilizing a mobile app; this may not be the case for all routers though, consult your router's instruction manual for additional assistance on where to find your settings
• If you are unsure of where to find these settings or are unable to make the above changes yourself, please contact your internet service provider (ISP) for assistance and to ask about any internet filters and any security setting apps that might block domains/apps/websites.
  • We've so far identified the following ISPs may be experiencing this issue:
    • Consolidated Communications
    • Fairpoint/Fidium
    • Breezeline Internet
    • Armstrong Internet
    • Connect 2 First Internet LLC
    • planet access networks
    • wholesail networks llc
    • 4-county electric power association
    • comcast/spectrum/xfinity
    • Other providers that may utilize these networks (this is not an exhaustive list)
  • When contacting, you'll want to reference removing the fubo.tv domain from any blocked lists in order to be routed to the appropriate team.
• If you are more technically-inclined, you'll also want to look at changing your router's DNS server settings

We're working to get this issue resolved as quickly as possible, and will post any updates here as they become available.